The-Y CRM · Alpha

Your entire customer business in one system.

Omnichannel inbox, CRM & pipeline, a built-in phone system (from Beta), automation, appointments, invoicing, marketing and team tools — more than just support, in one piece of software. Free remains permanently free and hosted by The-Y; Paid self-hosting becomes available from Beta.

Now in Alpha · free Servers in the EU · GDPR-aligned export anytime (CSV & snapshot)
Example system view with demo data — no real customer data.
Alpha test phase. The-Y CRM is at an early stage — features change and there is no data guarantee yet. Please back up important data yourself. Alpha terms →
One system, many modules

Not just a support tool. Your entire customer operation.

Other tools cover a single channel. The-Y CRM connects communication, CRM, telephony, workflows and team — from the first inquiry to the invoice.

Omnichannel inboxWhatsApp, email, SMS & web chat in one inbox (phone from Beta).
CRM & pipelineContacts, companies, deals, kanban & 360° customer history.
Built-in phone system (from Beta)IVR, queues, voicemail, click-to-call & analytics.
Automation & botsRules, auto-replies, macros & rule-based chatbots.
Appointments & bookingCalendar, booking links, reminders & video call.
Invoices & quotesLine items, tax, number ranges & PDF — per brand.
Marketing campaignsEmail/SMS, segments, birthday automation — consent-friendly.
Team & time trackingTime clock, flextime, vacation & shift plan.
SLA & satisfactionResponse targets, breach escalation & CSAT surveys.
AI assist & translationReply suggestions & live translation EN/DE/TR.
Integrations & APIPublic API, webhooks & custom action buttons.
Multilingual & multi-brandEN/DE/TR, multiple brands — one account, one invoice.
Bundle channels instead of tool sprawlBuilt from real-world practiceExport anytime (CSV & snapshot)
How it feels

One inbox, one workflow, one customer view.

Omnichannel inbox

All channels in one inbox.

ChannelsWhatsApp, email, SMS & web chat come together in one inbox (phone channel from Beta).
ControlAssignment, labels, priorities, status & internal notes.
FastTemplates, macros & one-click actions — WhatsApp 24h rules included.
Nothing gets lost — every request has an owner, history and context.
inbox · central7 open
Demo data The-Y CRM inbox
More than support

CRM, phone system (from Beta), invoicing, marketing & team — in the same system.

CRMContacts, companies, deals, pipeline & 360° history across all channels.
Telephony (from Beta)Your own system with IVR, queues, voicemail & call analytics.
OperationsInvoices, marketing campaigns, appointments/booking & team time tracking.
One login instead of ten tools that know nothing about each other.
crm · pipelinelive
Demo data The-Y CRM pipeline
Automatic & GDPR-aligned

Less manual work, more overview.

AutomationRules & bots route, prioritize and reply — by clear conditions.
AI assistReply suggestions & live translation, when you want them — with your own key.
DataServers in the EU, GDPR-aligned — or fully self-hosted (from Beta).
Clean workflow first, then automation — not the other way around.
flows · active14 active
Demo data The-Y CRM reports
Pricing

Start free forever — lock in the Founder price for good.

The Free version is permanently free and always hosted by The-Y. Join now as a Founder and keep the €10 price for good.

Free

Permanently free, hosted by The-Y — for solo businesses & small teams.

IncludedAlmost all modules: inbox, CRM, automation, appointments, invoicing, marketing & more. Not yetBuilt-in phone system — coming in the Beta (needs the cloud server). Limits1000 messages/month (incl. WhatsApp/SMS) · 3 users · 1 brand · 2 GB · 1000 contacts Hostinghosted on crm.the-y.at · servers in the EU
forever0 €

Price lockFounder

Believe in it? Lock in the price before it rises — and keep it forever.

Benefit10 €/month — permanently, even once the regular price arrives. ImportantDoesn't unlock anything extra in the Alpha — it locks the price & supports development. HowLock it in right here — no account needed. You'll get your license key as soon as we move to the Beta.
Founder10 €/month
Lock in the Founder price →
€10.00/month — total incl. any VAT. Sold to businesses only (B2B), with company details & VAT ID.

Self-hosting from Beta

Runs on your own server — full control over your data.

For whomCompanies that want to run everything in-house. ScopeSame feature set, license at full price. StatusComing in the Beta phase — not bookable yet.
in the Beta
No credit card for the Free versionCancel anytimeServers in the EUFounder price stays forever

Alpha note: The-Y CRM is in an early test phase. No guarantee of availability or data backup is provided — please back up important data yourself. Prices and usage limits may still change; the once-secured Founder price stays. The Alpha terms apply.

The path

Alpha → Beta → Live.

We go live honestly and step by step. You always know where we stand.

Now · Alpha

Try free & help shape it

  • Free version available
  • €10 Founder price (€10.00/month, B2B)
  • Feedback goes straight in
  • No data guarantee
Hosted on crm.the-y.at
Next · Beta

Stable & extensible

  • Cloud server with backup
  • Built-in phone system for everyone
  • Self-hosting available
  • Feature requests possible
Built on Alpha feedback
After · Live

Mature

  • Stable regular operation
  • Full feature set
  • Free: bug reports · Founder/Paid: bug & feature requests
Reliable day to day
Always

Your Founder price

  • Locked once = permanent
  • Even after price increases
  • Thanks to early supporters
10 €/month — forever
Ready in minutes

Here's how to start.

01
Create account

Register free on crm.the-y.at — no credit card.

02
Set up

Connect channels, invite your team, set brand & templates.

03
Get going

Bundle inquiries, automate, steer from the dashboard.

Answered honestly

Common questions about the Alpha.

Is The-Y CRM free?

The Free version is permanently free and always hosted by The-Y — with fair usage limits (currently 1000 outgoing messages/month incl. WhatsApp & SMS, 3 users, 1 brand, 2 GB, 1000 contacts; system emails don't count). No credit card needed.

What do "Alpha" and "no data guarantee" mean?

The-Y CRM is in an early test phase. Features may change, and there is no guaranteed backup yet during the Alpha. Please back up important data yourself and don't use it as your only store for business-critical data during the Alpha. A cloud server with backup arrives in the Beta.

What does the 10-euro Founder price get me?

If you secure the Founder price now, you pay 10 €/month and keep that price permanently — even after the regular price is introduced. It doesn't unlock extra features in the Alpha; it locks the price and supports development. No account needed — you buy it right here, and your license key follows once we move to the Beta.

Is the built-in phone system usable in the Alpha?

Not yet. During the Alpha, The-Y CRM runs on a development server; the built-in phone system (IVR, queues, voicemail, click-to-call) needs a production environment with its own SIP line and therefore arrives in the Beta, when we move to the cloud server. All other modules — inbox, CRM, appointments, marketing and more — are fully usable in the Alpha.

Can I self-host it?

Self-hosting on your own server is planned and arrives in the Beta phase — with the same feature set and a license. During the Alpha everything runs hosted on crm.the-y.at.

Where is my data stored?

During the Alpha, on a server in the EU (GDPR-aligned). External services you connect yourself (e.g. WhatsApp, email, SMS, AI) process data under their own terms. Self-hosting is possible from the Beta.

How do I cancel? Can I stop anytime?

Yes. The Free version doesn't tie you down — you can delete your account yourself anytime. You cancel the Founder subscription (€10.00/month) yourself in the secure customer portal (enter your email) or via the "Manage & cancel subscription" button in the app; if you need help, email office@the-y.at. Cancelling stops any further payment. Your once-secured Founder price stays reserved for you forever — you can come back later at the same price. On request, we delete your account and data completely.

Get on board now

Start free forever.

Test all modules, give feedback and — if you like — lock in the Founder price forever.