The-Y CRM · Alpha

Your entire customer business in one system.

Omnichannel inbox, CRM & pipeline, a built-in phone system, automation, appointments, invoicing, marketing and team tools — more than just support, in one piece of software. Free remains permanently free and hosted by The-Y; Paid & self-hosting are available right away.

Now in Alpha · free Servers in the EU · GDPR-aligned export anytime (CSV & snapshot)
Example system view with demo data — no real customer data.
Alpha test phase. The-Y CRM is at an early stage — features change. Automatic backups are running (a formal failover arrives in the Beta); please still back up important data yourself. Alpha terms →
One system, many modules

Not just a support tool. Your entire customer operation.

Other tools cover a single channel. The-Y CRM connects communication, CRM, telephony, workflows and team — from the first inquiry to the invoice.

Omnichannel inboxWhatsApp, email, SMS, phone & web chat in one inbox.
CRM & pipelineContacts, companies, deals, kanban & 360° customer history.
Built-in phone systemIVR, queues, voicemail, click-to-call & analytics.
Automation & botsRules, auto-replies, macros & rule-based chatbots.
Appointments & bookingCalendar, booking links, reminders & video call.
Invoices & quotesLine items, tax, number ranges & PDF — per brand.
Marketing campaignsEmail/SMS, segments, birthday automation — consent-friendly.
Team & time trackingTime clock, flextime, vacation & shift plan.
SLA & satisfactionResponse targets, breach escalation & CSAT surveys.
AI assist & translationReply suggestions & live translation EN/DE/TR.
Integrations & APIPublic API, webhooks & custom action buttons.
Multilingual & multi-brandEN/DE/TR, multiple brands — one account, one invoice.
Bundle channels instead of tool sprawlBuilt from real-world practiceExport anytime (CSV & snapshot)
How it feels

One inbox, one workflow, one customer view.

Omnichannel inbox

All channels in one inbox.

ChannelsWhatsApp, email, SMS, phone & web chat come together in one inbox.
ControlAssignment, labels, priorities, status & internal notes.
FastTemplates, macros & one-click actions — WhatsApp 24h rules included.
Nothing gets lost — every request has an owner, history and context.
inbox · central7 open
Demo data The-Y CRM inbox
More than support

CRM, phone system, invoicing, marketing & team — in the same system.

CRMContacts, companies, deals, pipeline & 360° history across all channels.
TelephonyYour own system with IVR, queues, voicemail & call analytics (Free: 200 min/month).
OperationsInvoices, marketing campaigns, appointments/booking & team time tracking.
One login instead of ten tools that know nothing about each other.
crm · pipelinelive
Demo data The-Y CRM pipeline
Automatic & GDPR-aligned

Less manual work, more overview.

AutomationRules & bots route, prioritize and reply — by clear conditions.
AI assistReply suggestions & live translation, when you want them — with your own key.
DataServers in the EU, GDPR-aligned — or fully self-hosted (available right away).
Clean workflow first, then automation — not the other way around.
flows · active14 active
Demo data The-Y CRM reports
Pricing

Start free forever — lock in the Founder price for good.

The Free version is permanently free and always hosted by The-Y. Join now as a Founder and keep the €10 price for good.

Free

Permanently free, hosted by The-Y — for solo businesses & small teams.

IncludedAlmost all modules: inbox, CRM, built-in phone system, automation, appointments, invoicing, marketing & more. Limits1000 messages/month (incl. WhatsApp/SMS) · 200 call minutes/month · 3 users · 1 brand · 2 GB · 1000 contacts Hostinghosted on crm.the-y.at · servers in the EU
forever0 €

Founder pricePaid · Self-Hosted

Everything without limits — hosted by us or on your own server. Lock in the Founder price now and keep it forever.

IncludedAll modules, unlimited — including the built-in phone system, no volume limits. Self-hostingOn your own server (Docker) — license key right away, with a guide. Or keep it hosted by us. Founder price€10/month — only during Alpha/Beta. Once locked in, it stays forever (regular price later €20/month).
Founder10 €/month
Lock in the Founder price →
€10.00/month — total incl. any VAT. Sold to businesses only (B2B), with company details & VAT ID. Regular price later €20/month.
No credit card for the Free versionCancel anytimeServers in the EUFounder price stays forever

Alpha note: The-Y CRM is in an early test phase. Automatic backups are running; a formal availability/failover guarantee arrives in the Beta — please still back up important data yourself during the Alpha. Prices and usage limits may still change; the once-secured Founder price stays forever. The Alpha terms apply.

The path

Alpha → Beta → Live.

We go live honestly and step by step. You always know where we stand.

Now · Alpha

Try free & help shape it

  • Free & Paid/Self-Hosted available
  • Built-in phone system for everyone
  • €10 Founder price (B2B) — lockable forever
  • Automatic backups · feedback goes straight in
Running on the cloud server (EU)
Next · Beta

Stable & extensible

  • Higher availability (failover)
  • Maturity phase — stability & polish
  • Founder price still lockable
  • Feature requests possible
Built on Alpha feedback
After · Live

Mature

  • Stable regular operation
  • Full feature set
  • Free: bug reports · Founder/Paid: bug & feature requests
Reliable day to day
Always

Your Founder price

  • Locked once = permanent
  • Even after price increases
  • Thanks to early supporters
10 €/month — forever
Ready in minutes

Here's how to start.

01
Create account

Register free on crm.the-y.at — no credit card.

02
Set up

Connect channels, invite your team, set brand & templates.

03
Get going

Bundle inquiries, automate, steer from the dashboard.

Answered honestly

Common questions about the Alpha.

Is The-Y CRM free?

The Free version is permanently free and always hosted by The-Y — with fair usage limits (currently 1000 outgoing messages/month incl. WhatsApp & SMS, 3 users, 1 brand, 2 GB, 1000 contacts; system emails don't count). No credit card needed.

What does "Alpha" mean — and how safe is my data?

The-Y CRM is in an early test phase; features may still change. Automatic backups are already running (including the version we host), and a formal failover arrives in the Beta. Please still back up important data yourself during the Alpha and don't use it as your only store for business-critical data.

What does the 10-euro Founder price get me?

If you secure the Founder price now (€10/month, only during Alpha/Beta), you keep it forever — even after the regular €20/month. Founder is the Paid plan: all modules unlimited, plus a self-hosting license key right away. No account needed — you buy it right here.

Is the built-in phone system usable?

Yes. The built-in phone system (IVR, queues, voicemail, click-to-call, analytics) is available to everyone — up to 200 call minutes/month on Free, unlimited on Paid. For outbound external calls you connect your own SIP line (we guide you through the setup).

Can I self-host it?

Yes, right away: the Paid/Founder purchase gives you a license key + a guide to run The-Y CRM on your own server (Docker) — same feature set. Alternatively we host it for you on crm.the-y.at. For server sizing, see the server requirements.

Where is my data stored?

During the Alpha, on a server in the EU (GDPR-aligned). External services you connect yourself (e.g. WhatsApp, email, SMS, AI) process data under their own terms. Self-hosting is available right away (full data control).

How do I cancel? Can I stop anytime?

Yes. The Free version doesn't tie you down — you can delete your account yourself anytime. You cancel the Founder subscription (€10.00/month) yourself in the secure customer portal (enter your email) or via the "Manage & cancel subscription" button in the app; if you need help, email office@the-y.at. Cancelling stops any further payment. Your once-secured Founder price stays reserved for you forever — you can come back later at the same price. On request, we delete your account and data completely.

Get on board now

Start free forever.

Test all modules, give feedback and — if you like — lock in the Founder price forever.