Build our own

Our own systems that become products.

The-Y develops its own digital projects — as systems and ventures, not as side projects. What works for clients we also build for ourselves: as standalone products other companies can use.

● Live & usable

kunden-support.at

All customer requests in one system. WhatsApp, email, phone and form run into a steerable support inbox, are auto-routed, written cleanly into the CRM and made visible on the dashboard. Customer support as a system — not as a slogan.

CategorySupport & CRM operations
StatusLive, usable as an offer for companies
kunden-support · inbox7 open
Demo data
M. HuberWhen is the technician coming?newTA2m
Café SonnhofQuote #A-231 — questionroutedSB14m
+43 660…Emergency, urgent>24h1d
FormAC enquiry, 3 roomswaitingSB1d
Example system view with demo data.
○ In development

More ventures from the hub

Recurring patterns in client projects turn into new standalone systems. What is built today as a module for companies can be a product of its own tomorrow — e.g. around operations dashboards, lead routing or document automation.

PrincipleProven in real use first, then thought of as a product.
For partnersIdeas can be built together — see partnerships.
pipeline
Schematic
Operations-Dashboard-as-a-Product Idea
Lead-routing building block Prototype
Document-automation kit Idea
Schematic pipeline — no product promises.
How ventures emerge

From client problem to our own product.

01

Spot the pattern

The same problem shows up at several companies.

02

Build the system

Tested as a module in real use.

03

Shape the product

Standalone, reusable, named.

04

Run it as a venture

Its own offer — alone or with a partner.

Next step

A system idea that could become a product?

In a first call we take the time to understand it properly — and clarify whether it makes most sense as a client project, a venture or a partnership.

Check a system idea