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Press · The-Y CRM

Press and media.

Short descriptions, facts, press releases, images and a video about The-Y CRM. You may use everything on this page freely for editorial coverage, credited to “The-Y”.

Descriptions Facts Press releases Images & video Contact
The-Y CRM inbox: WhatsApp message to the caller, note on the consent with timestamp and the caller's reply in one conversation
Still from a real test call on 16 October 2026 · interface in German · phone number blurred
Descriptions

The-Y CRM in 50 and in 150 words.

Ready to use in articles, lists or event programmes. As of 22 October 2026, version 1.1.52.

50 words

The-Y CRM is software from Vienna for small teams who handle calls, WhatsApp and email together. Everything lands in one inbox; the phone system is built in. If nobody picks up, the caller presses 1 and instantly gets a WhatsApp message. In alpha, free for up to 3 users, servers in Vienna.

150 words

The-Y CRM is software by The-Y e.U., a small IT company in Vienna, for small teams that get enquiries through several channels. WhatsApp, email, phone and website chat land in one shared inbox, together with contacts, pipeline, automation, appointments and invoices. The phone system is built in, with menu, queue and voicemail. If nobody picks up, the caller can press 1 and gets a WhatsApp message from the business's own number straight away. Their consent is saved with date and time. Since version 1.1.45, WhatsApp calls also ring in the phone system. The WhatsApp number and phone number stay on the business's own accounts, and data can be exported at any time. The-Y CRM is in alpha, so still in testing. The Free plan is free for up to 3 users; Cloud Pro costs €20 per month for the whole team. Servers are in Vienna, and self-hosting is possible.

Facts

Company, product, pricing, servers.

CompanyThe-Y e.U., IT services company in Vienna · FN 631789b (Commercial Court Vienna) · VAT ATU81770102
FounderThomas Nuri Yilmaz, BSc
AddressSenefeldergasse 25, 1100 Vienna, Austria
ProductThe-Y CRM: team inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and website chat; contacts and pipeline; built-in phone system with menu, queue and voicemail; automation, appointments, invoices. Interface in German, English and Turkish. Installable as an app on Android and iPhone.
StatusAlpha, so still in testing · public since 28 August 2026 · current version 1.1.52 (22 October 2026) · release notes and known issues are public
PricingFree: €0, forever; 3 users, 1 brand, 1,000 outgoing messages and 200 outgoing call minutes per month, 2 simultaneous calls, 2 GB.
Cloud Pro (hosted): €20/month during alpha and beta, €40/month from the Live release; unlimited users and brands, 10 GB; yearly €240 (12 × €20).
Self-hosted without limits: Founder €10/month (regular €20 from Live) or Lifetime €240 one-time (€480 from Live).
Total amounts incl. any VAT, sold to businesses only. All costs with a calculator: the-y.at/en/crm/costs/
Provider costsWhatsApp, SMS, phone and AI run on the business's own accounts (own WhatsApp number; own phone number, currently via sipgate, Zadarma or Twilio). Providers bill directly, The-Y adds no markup.
ServersVienna, Austria (netcup, Vienna data centre); backups go encrypted to a separate location in Austria · self-hostable with Docker, same software
Try itDemo without sign-up (your own test environment with sample data, 24 hours) · Free account, no credit card
Morethe-y.at/en/crm/ · Missed calls on WhatsApp · WhatsApp calls

Sources: legal notice, pricing, costs page, release notes. The-Y has no partnership with the providers named.

Press releases

News from The-Y.

18 October 2026 · Vienna

Missed call? The caller presses 1 and gets a WhatsApp message

The-Y CRM from Vienna connects its built-in phone system with WhatsApp in one team inbox. The alpha version is free for up to 3 users.

Read the full text

Vienna, 18 October 2026 – When everyone on a small team is already on a call, the next call can be lost. The-Y e.U., an IT company in Vienna, has built a flow for this into its software The-Y CRM. If nobody picks up, the caller hears a short message, presses 1 and receives a WhatsApp message from the business's own number seconds later. Buttons let them pick a callback time. The message, the caller's consent with date and time, and the reply sit in one conversation in the shared team inbox. Callers who press nothing stay on the line. Only one such message goes to a number in 24 hours, and the consent covers this reply only, not marketing.

Since version 1.1.45, calls that customers start in WhatsApp also ring in the built-in phone system, with menu, ring group, queue and voicemail. The-Y CRM is in alpha, so still in testing. The Free plan is free for up to 3 users; Cloud Pro costs €20 per month for the whole team during alpha and beta (€40 from the Live release). Servers are in Vienna, and self-hosting is possible. Teams record their phone announcements themselves, in any language.

Video (34 s, German) and details: the-y.at/en/crm/missed-calls-whatsapp/

About The-Y

The-Y e.U. is an IT services company in Vienna, founded by Thomas Nuri Yilmaz, BSc. Its product The-Y CRM combines a team inbox for WhatsApp, email, phone and website chat with a phone system, contacts, automation and invoices, in German, English and Turkish. In alpha since August 2026; release notes and known issues are public on the-y.at.

Press contact

Thomas Nuri Yilmaz, The-Y e.U. · Senefeldergasse 25, 1100 Vienna, Austria · office@the-y.at

Full German version: the-y.at/presse/

Images & video

Logo, screenshots and video to download.

Images and video are free for editorial use, credited to “The-Y”. Screenshots show sample data, no real customer data.

Video · 34 seconds · German

Missed call: the caller presses 1 and gets a WhatsApp message straight away

Real test call on 16 October 2026. Sound only during the announcement (in German); every step is shown as on-screen text in German. The phone number is blurred.

Download landscape 16:9 · MP4, 1920 × 1080, 1.6 MB

Download portrait 4:5 · MP4, 1080 × 1350, 1.3 MB

How it works, step by step · also on YouTube (for embedding)

Still: inbox with WhatsApp message, consent note and reply

Still: inbox (landscape)

Message, consent with timestamp and reply in one conversation. Interface in German.

JPG · 1280 × 720 · 76 KB

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Portrait still from the test call video

Still (portrait)

The same scene in 4:5, for example for social media.

JPG · 864 × 1080 · 67 KB

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Screenshot: The-Y CRM inbox with sample data

Screenshot: inbox

Conversations from several channels, an open WhatsApp chat, contact details and consent on the right. Sample data, October 2026.

WebP · 1440 × 596 · 55 KB

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Screenshot: deals as a kanban board in The-Y CRM with sample data

Screenshot: deals

Pipeline as a kanban board. Sample data, October 2026.

WebP · 1440 × 776 · 53 KB

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Screenshot: reports in The-Y CRM with sample data

Screenshot: reports

The inbox in numbers: conversations per channel, first-response and resolution time. Sample data, October 2026.

WebP · 1440 × 776 · 31 KB

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The-Y logo

The-Y logo

Blue, transparent background.

PNG · 333 × 416 · 2 KB

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The-Y CRM app icon

The-Y CRM app icon

Square, transparent background.

PNG · 640 × 640 · 18 KB

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Founder photo: A press photo of Thomas Nuri Yilmaz is available on request (office@the-y.at).

Use: images and video are free for editorial use, credited to “The-Y”. Please do not alter them, apart from cropping and resizing.

Contact

Questions from journalists.

Thomas Nuri Yilmaz, founder

The-Y e.U. · Senefeldergasse 25, 1100 Vienna, Austria

Email: office@the-y.at

Please get in touch by email. Company details: legal notice.