What was actually shipped. See what's planned on the Feature Board, and known limitations under Known Issues.
As of: 2026-09-02 · Phase: Alpha (rolling builds; no formal version numbers yet)
| Area | Type | Change | Known limitation |
|---|---|---|---|
| Licence | New | Lifetime licence (one-time purchase): perpetual self-hosting licence — €240 during Alpha & Beta, €480 from Live (incl. VAT, B2B); all modules without usage limits on your own server, updates for as long as provided. Hosted account stays on Free. | Buy via the-y.at/en/crm; licence key on the success page + by email |
| Licence | New | Redeem partner/promo codes: codes (e.g. from an AppSumo deal) are redeemed at crm.the-y.at/appsumo or in the app → lifetime licence key instantly in the app and by email. | Redemption by account administrators only; one code per account |
| Login | Changed | Sign-up/login support a safe redirect (?next=) back to the redemption page. | — |
| Area | Type | Change | Known limitation |
|---|---|---|---|
| Web chat | Fix | Per-brand routing: the web chat widget can be embedded per brand/workspace (data-ws) → chats land in that brand's inbox (previously always the default inbox) | Per-brand widget design to follow |
| Account | New | "My profile" (self-service): every user (admins too) changes their own name, email and password — under "🔒 Security". Password changes require the current password | — |
| Brands | New | Personal brand-visibility filter: every user chooses under "🔒 Security" which brands they see in the inbox & views — a pure focus filter, no access change (admins still see everything) | — |
| Telephony | Changed | Built-in phone system for all plans — including Free (up to 200 call minutes/month), Paid unlimited | — |
| Self-hosting | Changed | Available now: the Founder purchase delivers a license key by email + a guide (previously announced "from Beta") | — |
| Legal | Changed | Terms/DPA/Privacy at v1.1.1 (netcup as EU sub-processor, voluntary 14-day return right) — snapshots + SHA-256 in the Legal Archive | — |
| Area | Type | Change | Known limitation |
|---|---|---|---|
| Purchase | New | Public Founder purchase active: €10.00/month (total incl. any VAT), clean B2B checkout with company name, VAT ID and binding consent (Terms + Privacy) | Sales to businesses only (B2B) |
| Legal | Changed | Terms, DPA, Privacy and in-app Alpha terms released as v1.0; draft notes removed (Alpha risk, backup and liability notes remain). Immutable snapshots + full SHA-256 in the Legal Archive | — |
| Website | Changed | Landing (DE/EN) switched to the active Founder purchase; cancellation via the Stripe customer portal + app | — |
| Area | Type | Change | Known limitation |
|---|---|---|---|
| Security | Fix | HTTP requests are redirected to HTTPS (301) + HSTS enabled; framework/server version hidden | — |
| Security | New | Security headers (CSP, X-Content-Type-Options, Referrer/Permissions policy, clickjacking protection) | CSP hardening (nonce) to follow |
| Legal | New | Data Processing Agreement (DPA) incl. TOMs & sub-processors · Legal Archive | Released in v1.0 (2026-08-28) |
| Legal | Changed | Privacy expanded (staff/health/security data, retention) · new data deletion (whole tenant) · Terms with date/version/precedence · imprint updated | Founder scope being clarified |
| i18n | Fix | Notification emails, 360° timeline labels and call-log texts are shown in the recipient's/user's language instead of fixed German | — |
| New | Per-brand branding frame around outgoing support replies | — | |
| Inbox | New | Channel switch from the ticket ("💬 Other channel") | — |
| Marketing | New | Open and click tracking for email campaigns | — |
| Workforce | New | Vacation payout (year-end mode "payout") | Payout display to follow |
| Telephony | Changed | Clean-up (Zadarma legacy → BYO line) · missed calls assigned to the answerer/dialer · "Do not disturb" blocks incoming calls | — |
| Security | Changed | The public website (the-y.at) also got HSTS + security headers and its server version hidden; the status page reports "Status unknown" on error (never falsely green) | CSP hardening (nonce) to follow |
| Legal | Changed | Founder price clarified (€10.00 total incl. any VAT, no contradictory "net plus"); Beta definition/refund and backup policy (DPA Annex 3) added | Public Founder purchase active since 2026-08-28 |
| Area | Type | Change |
|---|---|---|
| Security | New | Two-factor authentication (TOTP) incl. QR code, remember device & org-wide enforcement · immutable security log (audit log) |
| Account | New | Reset/delete account (danger zone) · snapshot & CSV export |
| Search | Changed | Global search is typo-tolerant (fuzzy/trigram) |
| Support | New | SLA rules (business hours, pause on "waiting for customer") · CSAT · macros · knowledge base + help portal |
| Automation | New | Rule engine (triggers/conditions/actions, nested groups, time scheduler, AI/omnichannel actions) |
| GDPR | New | Marketing unsubscribe link (one-click) · consent per channel · bounce handling |